- Grand Timber Lodge Engineering
- Breckenridge, CO, USA
- Full Time
Full Time Benefits Package
Job Title: Engineering Technician – Entry Level
Division/Dept: Grand Timber Lodge / Engineering
Reports To: Engineering Manager
FLSA Status: Non-Exempt – Hourly Position
WC Code: 9015
EEO Code: Craft Workers
SUMMARY: This position supports all engineering functions relating to the units, common areas and grounds at the Grand Timber Lodge. Responsibilities include basic plumbing, carpentry and electrical repairs, the proper care and use of hand and power tools, pre-arrival unit checks, snow and ice removal and landscaping. This position also assists with a variety of other engineering related tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Including but not limited to:
• Perform pre-arrival checks of each unit to ensure everything is working properly.
• Assist with opening and closing of all aquatic areas.
• Perform routine maintenance tasks relating to basic plumbing, carpentry and electrical repairs.
• Perform snow and ice removal, by shoveling, to ensure safe conditions throughout the property.
• Keep the garages, parking areas and grounds clean and free of litter and dog waste.
• Mow, weed and fertilize lawns; maintain flower beds and sweep sidewalks.
• Assist with the installation, removal or repair of appliances and furniture.
• Assist with removal of trash, recycling and compostable materials by hand and with the use of a utility vehicle.
• Assist with fire alarm incidents and building evacuations; handle fire alarm notifications.
• Maintain machinery, equipment and tools by cleaning, lubricating, greasing and oiling to ensure optimum working order.
• Know the locations of all emergency shut offs (boiler, water, electrical, irrigation and aquatic) and how to operate them.
• Keep shop and all storage areas safe, clean and organized at all times.
• Return all tools and extra inventory to the appropriate location when a task is completed
• Enter completed maintenance tasks in the company software.
• Update management team on inventory levels to ensure orders are placed in a timely manner.
• Deliver and retrieve roll away beds, cribs, packages and stored luggage to and from guest rooms as needed.
• Assist guests in relocating to new rooms when needed.
• Wear personal protective equipment (PPE), following OSHA guidelines, for specific job tasks which require safety protection as outlined by the Engineering Leadership Team.
• Uphold Hospitality Standards, Company Core Standards and Department Core Standards and observe Company policies and procedures.
• Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible.
• Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate.
• Respond promptly to all email and voicemail correspondence.
• Maintain a positive working relationship with guests, owners, co-workers and vendors to satisfy their engineering maintenance related requests, always being helpful and courteous.
• Wear proper uniform and name badge and adhere to Company appearance standards at all times.
• Attend and participate in training sessions and department staff meetings.
MARGINAL DUTIES: Functions that are not considered essential to the job:
• Perform other duties as assigned.
• Monitor and maintain hot tub and/or pool water temperatures, water levels and filtration and pump systems.
• Follow Company guidelines for environmental sustainability practices (recycling, composting and conserving resources) and participate in the Company's sustainability initiatives.
• Operate mechanical machines such as a Utility Task Vehicle (UTV), safely and as needed.
QUALIFICATIONS: To perform this job successfully this position must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Individual should be mechanically inclined, able to read and comprehend service materials and able to organize a typical day with a day planner.
COMPETENCIES / SKILLS / ATTRIBUTES: To perform the job successfully an individual should possess the following competencies, skills and attributes: Take initiative and perform tasks without being asked * Start and complete a project in a timely, organized and professional manner * Pay attention to detail and demonstrate accuracy and thoroughness * Follow policies and procedures * Respond promptly to requests * Provide exceptional customer service and anticipate needs * Use judgment to prioritize tasks and monitor own work to ensure quality * Work independently * Ask for clarification when necessary * Be flexible and adapt approaches to best fit each situation * Meet challenges with resourcefulness * Look for ways to improve and promote quality * Apply feedback to improve performance * React well under pressure * Treat people with respect and consideration * Approach others in a tactful manner * Remain calm and empathetic in situations that can be challenging * Support the team's effort to succeed by giving and welcoming feedback, building morale and contributing a positive team spirit * Stay informed on the company, home property, ski resort and town developments and communicate to others when necessary * Strive to build knowledge and skills, sharing expertise with others * Use equipment and materials properly * Observe safety procedures and report potentially unsafe conditions.
EDUCATION / EXPERIENCE: High school diploma or general education degree (GED); one to three months related experience or a combination of education and experience. Basic knowledge of hand and power tools, pool and hot tub chemistry, boilers, carpentry and gas fireplaces preferred.
COMPUTER EXPERIENCE: Basic knowledge of Microsoft Office programs (Outlook, Word, Excel). Ability to operate a personal computer to accurately record time worked, in the correct department, using the Company time keeping system.
CERTIFICATIONS and/or LICENSES: Must possess a valid US driver license and an acceptable driving record.
LANGUAGE ABILITY: Ability to speak, read, write and interpret in English. Ability to read and interpret instructions, business correspondence, safety rules, operating and maintenance instructions, technical procedures and procedure manuals. Ability to write simple correspondence and procedures. Ability to speak effectively and present information to guests, owners, other employees of the organization and outside vendors.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to make accurate calculations relating to area, circumference, dimensions, distance, percentage, volume and weight. Ability to read and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Stand and walk over 2/3 of the time.
• Speak and listen over the phone, radio and in person over 2/3 of the time.
• Reach with hands and arms; use hands and fingers to feel, handle or grasp; perform repetitive motions of the arms, wrists, hands and fingers between 1/3 and 2/3 of the time.
• Stoop, kneel, crouch, crawl, climb or balance between 1/3 and 2/3 of the time.
• Push against something with force, using upper extremities, to thrust forward, downward or outward; pull using upper extremities to exert force to draw, haul or tug objects between 1/3 and 2/3 of the time.
• Lift up to 10 pounds over 2/3 of the time; 25 – 50 pounds between 1/3 and 2/3 of the time; up to 100 pounds under 1/3 of the time.
• Sit at a computer terminal or workbench under 1/3 of the time.
• Requires close, distance, color and peripheral vision, close visual acuity and depth perception.
WORK ENVIRONMENT: The environmental conditions the employee will have exposure to:
• Mechanical shop environment over 2/3 of the time.
• Outdoor weather conditions such as sun, ice, snow, wind, dust, rain and humidity between 1/3 and 2/3 of the time.
• Extreme cold, below 32 degrees, for periods of more than 1 hour between 1/3 and 2/3 of the time.
• Moving mechanical parts and moving vehicles between 1/3 and 2/3 of the time.
• Fumes, airborne particles, toxic or caustic chemicals between 1/3 and 2/3 of the time.
• Close proximity to electrical current and risk of electrical shock between 1/3 and 2/3 of the time.
• Office or administrative environment under 1/3 of the time.
• Small enclosed rooms and other areas that could cause claustrophobia under 1/3 of the time.
• High, precarious places; vibration; wet or humid conditions (non-weather) under 1/3 of the time.
• Occasional service animals.
• Moderate to loud noise.