Breckenridge Grand Vacations
  • Marketing
  • Breckenridge, CO, USA
  • $15.50
  • Hourly
  • Full Time

Full Time Benefits Package

Job Title:                      Marketing Assistant  

Division/Dept:               Marketing / Marketing Admin

Reports To:                  Director of Creative Services

FLSA Status:                Non-Exempt Hourly Position

WC Code:                     9012

EEO Code:                   Administrative Support

SUMMARY: This position provides assistance to the Marketing staff by performing various tasks based on the current needs of the department, participating in and supporting Marketing department with tracking, organizing, proofing and producing marketing and company-wide collateral material.


      *Implement production of company-wide print and new owner material, such as forms, letterhead, owner briefcase and collateral items.  Assist in requests from the Sales Administrative staff and Operations Coordinator with print collateral to generate tours and enhance existing ownerships. 

      *Assist the Director of Creative Services, Marketing Coordinator and Art Director in collaborations with property General Managers and Front Desk Managers to create printed materials such as in-room, on-property signage and check-in materials.

      *Assist in maintaining contact with revenue-generating lines of business, such as spas and restaurants, as well as internal clients, to execute marketing and media plans.

      *Provide marketing development of logo gear for internal clients, departments and Grand Merchandise.

      *Order, track and stock marketing materials such as swag, print inventory, company-wide logo gear, uniforms and logo merchandise for internal clients and departments.

      *Order print inventory utilizing the "Storefront" online ordering program.

      *Stock the Marketing storage areas. 

      *Fulfill swag store order requests. 

      *Assist BGV Gives Program Manager with sponsorships in community events; manage banner inventory, authorize and fulfill requests for use and ensure banners are returned to Marketing after each event.

      *Assist in the coordination of photo and video shoots to include running errands, scheduling locations and organizing talent for property and social media needs. Maintain record of photo files for marketing purposes.

      *Participate in and support Marketing Department events such as Fall Fests, Spring Owner Parties, Owner Happy Hour events, Ed Party and Company holiday party.  This job may require working occasional weekends.

      *Encourage and recognize involvement of local vendors (shops and restaurants) in the Merchant Program; ensure contracts are up-to-date and the owner-based and preferred merchant lists are accurate for website publishing and admin Front Desk use.

      *Participate in local TV appearances with TV8 Summit.

      *Track Employee Referral program and submit payment paperwork. 

      *Uphold Hospitality Standards, Company Core Standards and Department Core Standards and observe Company policies and procedures.

      *Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible.

      *Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate.

      *Respond promptly to all email and voicemail correspondence. 

      *Maintain a positive working relationship with guests, owners, co-workers and vendors to satisfy their Marketing related requests, always being helpful and courteous. 

      *Adhere to Company appearance standards at all times.

      *Attend and participate in training sessions and department staff meetings. 

MARGINAL DUTIES:  Functions that are not considered essential to the job: 

      *Perform other duties as assigned.

      *Follow Company guidelines for environmental sustainability practices (recycling, composting and conserving resources) and participating in the Company's sustainability initiatives.

QUALIFICATIONS:  To perform this job successfully this position must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCY/SKILLS:  To perform the job successfully an individual should possess the following competencies, skills and attributes:  Possess strong organizational and time management skills for self and others * Manage competing demands efficiently * Effectively multitask to complete tasks on time * Be open to new responsibilities and adapt to change with flexibility * Maintain expert knowledge and understanding of all computer programs and job knowledge applicable to the position * Give and receive feedback and ask for clarification when necessary * Pay attention to detail and demonstrate accuracy and thoroughness  * Provide exceptional customer service to internal and external customers and anticipate needs * Be empowered to make GRAND vacations * Treat people with respect and consideration * Approach others in a tactful manner * Remain calm and empathetic in situations that can be challenging * Take initiative and perform tasks without being asked * Support the team's effort to succeed by giving and welcoming feedback, building morale and contributing a positive team spirit * Stay informed on company, home department, timeshare industry, ski resort and town developments and communicate to others when necessary * Strive to develop knowledge and skills, sharing expertise with others * Use equipment and materials properly * Observe safety procedures and report unsafe conditions.

EDUCATION/EXPERIENCE:  Bachelor's degree (B.A.) from four-year college or university, one to two years related experience and/or training or equivalent combination of education and experience.

COMPUTER EXPERIENCE:  Intermediate understanding of Microsoft Office programs (Outlook, Word, Excel, PowerPoint) with a minimum of two years of experience in these programs.  Ability to complete mail merges, develop spreadsheets and write basic formulas in Excel.  Ability to operate basic office equipment such as a copier, fax, scanner, phone and calculator.  Must be comfortable with search engines and navigating the internet. Ability to type by touch, operate a personal computer and accurately record time worked in the correct department using the Company time keeping system

LANGUAGE ABILITY:  Ability to speak, read and interpret in English any simple instructions, short correspondence, memos, safety rules, operating and maintenance instructions, procedures manuals and general business periodicals.  Ability to write routine correspondence and reports.  Ability to effectively present information and respond to questions from owners, guests, vendors and other employees of the organization.

MATHEMATICAL SKILLS:  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to compute rate, discounts, interest, percentages and commissions. 

REASONING ABILITY:  Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

      *Sit at a computer terminal over 2/3 of the time.

      *Speak and listen over the phone and in person over 2/3 of the time.

      *Perform repetitive motions of the wrists, hands and fingers, use hands and fingers to handle, feel or grasp, reach with hands and arms between 1/3 and 2/3 of the time.

      *Stand, walk, stoop, kneel, crouch, crawl, climb or balance between 1/3 and 2/3 of the time.

      *Push against something, with steady force, using upper extremities to thrust forward, downward or outward between 1/3 to 2/3 of the time.

      *Pull using upper extremities to exert force to draw, haul or tug objects in a sustained motion between 1/3 to 2/3 of the time.

      *Ability to lift between 10 25 pounds over 2/3 of the time.

      *Ability to lift up to 25 pounds under 1/3 of the time.

      *Requires close, distance, color and peripheral vision, close visual acuity and depth perception.

WORK ENVIRONMENT:  The environmental conditions the employee will have exposure to:

      *Office or administrative environment over 2/3 of the time.

      *Outdoor weather conditions such as snow, sun, ice, wind, dust, rain and humidity under 1/3 of the time.

      *Narrow aisles or passageways under 1/3 of the time.

      *Pets and pet dander in and around the pet friendly office and resort.

      *Moderate noise.

Breckenridge Grand Vacations
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