Breckenridge Grand Vacations
  • Gold Point Engineering
  • Breckenridge, CO, USA
  • $15-17, DOE
  • Hourly
  • Full Time

Full Time Benefits Package

Job Title:  Engineering Technician Entry Level  

Division/Dept:  GP Resort Operations / Engineering

Reports To:  Engineering Manager

FLSA Status:  Non-Exempt

WC Code:  9015

EEO Code:  Craft Workers 

SUMMARY:  This position supports all engineering functions relating to the condos, common areas and grounds at Gold Point Resort.  Responsibilities include basic plumbing, carpentry and electrical repairs, pre-arrival condo checks, snow and ice removal and landscaping.  This position also assists with a variety of other engineering related tasks.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Including but not limited to:  

  • Perform routine maintenance tasks relating to basic plumbing, carpentry and electrical repairs.
  • Maintain log of daily task completion and share with appropriate team members at the end of shift.
  • Perform opening and closing duties of all hot tub areas.
  • Monitor and maintain hot tub chemistry, water temperatures, water levels and filtration and pump systems.
  • Perform pre-arrival checks of condos, as needed and requested, to ensure everything is working properly.
  • Enter completed maintenance tasks in the company software or as designated by manager or team.
  • Maintain log of parts to order, and update manager on inventory levels to ensure orders are placed in a timely manner.
  • Perform snow and ice removal, by shoveling and/or plowing, to ensure safe conditions throughout the property.
  • Keep the garages, parking areas and grounds clean and free of litter and dog waste.
  • Mow, weed and fertilize lawns. Maintain flower beds and sweep sidewalks.
  • Assist with the transport of trash and recycling.
  • Assist with fire alarm incidents and building evacuations. Handle fire alarm notifications.
  • Maintain machinery, equipment and tools by cleaning, lubricating, greasing and oiling to ensure optimum working order.
  • Maintain the truck and utility task vehicle (UTV) to ensure optimum working order.
  • Keep shop and storage area safe, clean and organized.
  • Deliver items such as roll away beds, cribs, packages and stored luggage to guest rooms.
  • Assist guests in relocating to new rooms when necessary. 
  • Uphold Hospitality Standards, Company Culture and Department Core Standards and observe Company policies and procedures.
  • Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible.
  • Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate.
  • Strive to close the loop (alleviate or eliminate issues) on any situations that cannont be fully resolved.
  • Respond promptly to all email and voicemail correspondence.
  • Maintain a positive working relationship with all contacts, always being helpful and courteous.
  • Wear proper uniform and name badge and adhere to Company appearance standards at all times.
  • Attend and participate in company-wide training sessions and department staff meetings. 

MARGINAL DUTIES:  Functions that are not considered essential to the job:  

  • Perform other duties as assigned.
  • Follow Company guidelines for environmental sustainability practices (recycling, composting and conserving resources) and participate in the Company's sustainability initiatives.
  • Operate mechanical machines such as a Utility Task Vehicle (UTV), safely and as needed.

QUALIFICATIONS:  To perform this job successfully this position must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.  Individual should be mechanically inclined, able to read and comprehend service materials and able to organize a typical day with a day planner. 

COMPETENCIES / SKILLS / ATTRIBUTES:  To perform the job successfully an individual should possess the following competencies, skills and attributes:  Maintain expert knowledge and understanding of all computer programs and knowledge applicable to the position * Respond promptly to requests * Provide exceptional customer service and anticipate needs * Be empowered to make GRAND vacations * Use judgment to prioritize tasks and monitor own work to ensure quality * Work well independently * Ask for clarification when necessary * Be flexible and adapt approaches to best fit each situation * Meet challenges with resourcefulness * Look for ways to improve and promote quality * Apply feedback to improve performance * React well under pressure * Treat people with respect and consideration * Approach others in a tactful manner * Remain calm and empathetic in situations that can be challenging * Support the team's effort to succeed by giving and welcoming feedback, building morale and contributing a positive team spirit * Stay informed on the company, home property, ski resort and town developments and communicate to others when necessary * Strive to build knowledge and skills, sharing expertise with others * Take initiative and perform tasks without being asked * Pay attention to detail and demonstrate accuracy and thoroughness * Use equipment and materials properly * Observe safety procedures and report potentially unsafe conditions. 

EDUCATION / EXPERIENCE: High school diploma or general education degree (GED); one to three months related experience or a combination of education and experience.  Basic understanding of hand and power tools, pool and hot tub chemistry, boilers, carpentry and gas fireplaces preferred.  

COMPUTER EXPERIENCE:  Basic knowledge of Microsoft Office programs (Outlook, Word, Excel) and basic office equipment such as calculator, copier, fax, phone and scanner.  Ability to operate a personal computer and accurately record time worked, in the correct department, using the Company time keeping system.  Ability to utilize appropriate programs using a mobile device.     

CERTIFICATIONS and/or LICENSES:  Must possess a valid US driver license and an acceptable driving record. 

LANGUAGE ABILITY:  Ability to speak, read, write and interpret in English.  Ability to read and interpret instructions, business correspondence, safety rules, operating and maintenance instructions, technical procedures and procedure manuals.  Ability to write simple correspondence and procedures.  Ability to speak effectively and present information to guests, owners, other employees of the organization and outside vendors. 

MATHEMATICAL SKILLS:  Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.  Ability to make accurate calculations relating to area, circumference, dimensions, distance, percentage, volume and weight.  Ability to read and interpret bar graphs. 

REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Stand and walk over 2/3 of the time.
  • Speak and listen over the phone, radio and in person over 2/3 of the time.
  • Lift up to 10 pounds over 2/3 of the time.
  • Perform repetitive motions of the arms, wrists, hands and fingers between 1/3 and 2/3 of the time.
  • Use hands and fingers to touch, handle, feel or grasp between 1/3 and 2/3 of the time.
  • Reach with arms between 1/3 and 2/3 of the time.
  • Stoop, kneel, crouch, crawl, climb or balance between 1/3 and 2/3 of the time.
  • Push against something with force, using upper extremities, to thrust forward, downward or outward between 1/3 and 2/3 of the time.
  • Pull using upper extremities to exert force to draw, haul or tug objects between 1/3 and 2/3 of the time.
  • Lift between 25 50 pounds between 1/3 - 2/3 of the time.
  • Lift up to 100 pounds under 1/3 of the time.
  • Sit at a computer terminal under 1/3 of the time.
  • Requires close, distance, color and peripheral vision, close visual acuity and depth perception. 

WORK ENVIRONMENT:  The environmental conditions the employee will have exposure to: 

  • Outdoor weather conditions such as sun, ice, snow, wind, dust, rain and humidity between 1/3 and 2/3 of the time.
  • Extreme cold, below 32 degrees, for periods of more than 1 hour between 1/3 and 2/3 of the time.
  • Moving mechanical parts and moving vehicles between 1/3 and 2/3 of the time.
  • Fumes, airborne particles, hazardous chemicals between 1/3 and 2/3 of the time.
  • Electrical current and risk of electrical shock between 1/3 and 2/3 of the time.
  • Small enclosed rooms and other areas that could cause claustrophobia between 1/3 and 2/3 of the time.
  • High, precarious places, vibration, wet or humid conditions (non-weather) under 1/3 of the time.
  • Pets and pet dander in and around the pet friendly resort.
  • Moderate to loud noise.
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